Tell us the reg. We'll tell you the truth.
Independent servicing and repair in Stoke-on-Trent. Tell us the reg and symptom; we’ll show you the evidence before anything is touched.
Start with the car you know. Your symptom helps the workshop choose the first check; a technician confirms the fault in person.
Prefer a direct answer?
From first message to signed-off work
A clear diagnostic handoff, without a surprise bill.
Inspect
Record the fault with a measurement or photograph where it helps.
Explain
Show the finding and itemise parts, labour and VAT.
Approve
Nothing starts until you choose the work.
Built around the evidence
A workshop that shows its working.
Tell us the car and the symptom. We turn it into a clear route, a photographed inspection and a price you can approve.
The workshop, right now
Seeded demo state- Ramps
- 8
- Jobs on the board
- 5
Nothing gets touched until you've seen the price and said yes.
“They sent me a photo of the brake pad with a ruler next to it. Nobody's ever shown me why before — I just used to get told.”
Service and repair only · our inspection is not an MOT test
Nobody touches your car before you've seen the price
Independent, family-run, on Kiln Street since 2011. We don't start work you haven't agreed to, and we photograph what we find so you can see it for yourself.
- 01
We look, and we photograph
The car goes on a ramp and a technician records what they actually find — with a measurement where there is one, and a picture where it helps.
- 02
You get an itemised estimate
Parts, labour and VAT, line by line. Not a number over the phone — a number we can stand behind, because somebody has looked at your car.
- 03
Nothing starts until you say yes
You approve all of it, or only the lines you want done. Work does not begin before that, and the lines you declined are never on the invoice.
- 04
Found something else? That's a NEW estimate
We will not add it to your bill because we happened to be under there already. It is a fresh price and it needs a fresh yes.
Result proof · sample structure
The proof travels with the job.
This is the shape of a useful handover for the demonstration: evidence, agreed work and the result in one readable record. It is not a result for a real vehicle.
- 01Evidence attached
Record what was found
A photograph or measurement sits beside the finding where it helps. If access is not possible, the report says not checked — never guessed.
- 02Work agreed
Approve the lines you want
Parts, labour and VAT are itemised before repair. A new finding means a new estimate, not a quiet addition to the bill.
- 03Handover written
Leave with a usable result
Completed work, deferred work and the next check stay together on the job record, so the conversation does not disappear at the counter.
Report language, in the garage's own words
sample key · not a vehicle statusThis is Kiln Street Garage's own inspection of your vehicle. We are not an MOT test station and we do not carry out MOT tests — this report is not an MOT and carries no legal standing.
From the first symptom to work you approved
Independent, family-run, on Kiln Street since 2011. We don't start work you haven't agreed to, and we photograph what we find so you can see it for yourself.
Diagnostics
Warning light on, noise you can't place, something that only does it when it's cold — we find out what it actually is before anyone quotes you.
Servicing
Interim and full servicing with a written health check — you see every finding, with a photo, before you decide anything.
Brakes & suspension
Pads, discs, calipers, shocks and springs. Measured, photographed, and priced before we start.
Clutch & cambelt
The big jobs, done properly, with a firm price agreed in writing before the car goes on the ramp.
Air-conditioning
Regas, leak detection and repair — handled by a technician qualified to work with refrigerant.
Your always-on service desk
Meet Sparks — ready when the workshop is busy
Services, opening times, vehicle intake and approval policy — Sparks answers without interrupting the work on the floor.
What's real on this demo
Basis: validated tenant truth manifest
Every enabled screen here runs on the real shared platform against this demo's own database. Some capabilities are deliberately held back, and this is exactly which.
View capability-by-capability status6 live · 5 labelled demo or roadmap states
- LiveBusiness overviewBusiness overview runs against this business's real data.
- LiveEnquiriesEnquiries runs against this business's real data.
- DemonstrationWorkshop boardThe workshop board, estimates and approvals are real — but the VEHICLE LOOKUP is fictional in this demo. Type any registration and you'll get a made-up car with a made-up history. It is not DVSA data and it is not a real vehicle.
- DemonstrationMorning listThe morning list is real machinery running on invented events. The consent gate, the identity check, the duplicate-suppression and the urgency ordering are all genuine — but every official event in this demo was written by us. None of it came from DVSA, no live feed is running, and none of these vehicles or defects exist.
- LiveWorkshop diaryWorkshop diary runs against this business's real data.
- LiveCustomers & vehiclesCustomers & vehicles runs against this business's real data.
- DemonstrationConsumablesThe consumables shelf is a real stock ledger and the numbers move — but this is a fictional garage, and nothing here can be bought.
- LiveWorkshop performanceWorkshop performance runs against this business's real data.
- LiveWebsiteWebsite runs against this business's real data.
- PlannedCustomer conversationsCustomer conversations is on the roadmap for this business.
- PlannedAutomation centreAutomation centre is on the roadmap for this business.